Shipping
Customer Service
GENERAL HELP TOPICS
GENERAL HELP TOPICS
Where we ship
Johnny Was ships orders to all US states and territories, APO/FPO addresses as well as more than 200 other
countries and regions. For more information on international shipping, please visit our
international page.
Shipping within the Contiguous United States
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Ground Delivery | FREE for orders $125+ $10 for orders under $125 |
Delivered within 5-8 business days |
| Express Delivery | $20 | Delivered within 2-3 business days If ordered before 9am PST
Note: Not Available for P.O. Box, or Military APO/FPO/DPO addresses
|
| Overnight Delivery | $35 | Delivered within 1-2 business days if ordered before 9am PST
Note: Not Available for P.O. Box, or Military APO/FPO/DPO addresses
|
- Orders are processed and shipped on business days (Monday-Friday) only, excluding, U.S. and
company observed holidays. - If an invalid address is provided, there may be a delay in the processing and delivery of your
order. - Expedited orders placed after 9am PST may not ship until the following business day and may not
include Saturday or Sunday delivery. - Shipping estimates are provided by the carrier and Johnny Was is not responsible for any
unanticipated delays. - Shipping and handling charges are not refundable.
Shipping to Hawaii, Alaska & US Territories
| Shipping Method | Cost | Destination | Estimated Delivery Time | |
|---|---|---|---|---|
| Economy | $18 | Select US Territories and Military Addresses | Delivered within 5-8 business days | |
| US Economy | $18 | Hawaii and Alaska | Delivered within 3-5 business days
Not Available for P.O. Box, or Military APO/FPO/DPO addresses
|
|
| *We are unable to express ship orders being delivered to Hawaii, Alaska, select US Territories and Military Addresses. Carrier availability to remote addresses may be limited. | ||||
Processing and Status
Please review and confirm your shipping address before submitting your order. Once your order is placed,
the shipping address cannot be changed or modified. If an invalid address is provided, there may be a
delay in the processing and delivery of your order. Once your order has shipped, you will receive an
email providing your tracking number and carrier information. You may also track your order here
Orders Arriving in Multiple Shipments
Orders may be split across multiple shipments, and items ordered together may not be shipped on the same
day. If your order is sent in multiple shipments, your payment method will be charged separately for
each shipment. Pre-order items will be shipped separately on or around the estimated delivery date
stated at the time of purchase.
Ground-Only Shipping Restrictions
Certain items such as fragrances and other alcohol-based products may be considered restricted or
hazardous and are restricted from air-transport. As required by the U.S. Department of Transportation,
these items are eligible for ground-only shipping and cannot be shipped by air. We regret that we are
not able to ship specialty/restricted items to the following destinations:
- PO Box, APO, FPO, DPO, or Military addresses
- Hawaii, Alaska, and US Territories
- International Countries
NEED HELP?
We’re here to help if you have any questions or need any assistance.